FREQUENTLY ASKED QUESTIONS

When will I recive my order?

  • Shipments will be made according to size availability in our warehouses and the item takes more or less time to reach you.
  • Delivery time varies depending on the garment model, size and shipping address. To find out exact information about your order or expected delivery time, contact mintlis@mintlis.com. Once your order has been shipped, you will receive an email notification with delivery information.

  • In the case of international shipments outside of Europe, Mintlis cannot guarantee delivery time due to possible customs holds or other similar inconveniences. It is important to note that the order may be detained at customs and be subject to additional local import payments at the time of delivery. All customs charges arising will be the responsibility of the buyer in any case. Additionally, additional duties and taxes may apply and will be the buyer's responsibility regardless of the destination country.

Can I Trust MINTLIS?

  • Trust in Mintlis: At Mintlis, we strive to be a clothing brand our customers can trust, demonstrating responsibility and reliability in every garment we offer.
  • Commitment to Customer Satisfaction: We care deeply about our customer satisfaction and strive to ensure that every purchase is a positive and satisfying experience.

  • Direct Contact: For any questions or problems related to our garments, customers can easily contact us through mintlis@mintlis.com. We are here to help and ensure that every customer is completely satisfied with their shopping experience at Mintlis.

I am between two sizes, which one should I choose?

  • Size Recommendation: We always recommend selecting a size up if you are between sizes, as our garments tend to run small.
  • Size Guide: For a more precise reference, we suggest you consult our Size Guide page, where you will find detailed information about the measurements of each size.

  • Personalized Assistance: If you need additional help or a more specific recommendation, do not hesitate to contact us through the chat on our website or by emailing us at mintlis@mintlis.com. We're here to make sure you find the perfect size for you.

What is mintlis?

Mintlis offers a wide selection of fashion accessories to complement your style. From jewelry, clothing, accessories, home and decor we have everything you need to stand out on any occasion. We are passionate about fashion and strive to provide you with a unique shopping experience. Each of our products has been carefully selected to ensure quality and style.